
This Year, The Leading Airport Conference On Passenger Operations Has A New Focus Managing Multi Stakeholder Relationships To Optimise The Entire Passenger Journey
- Achieve The Optimum Balance Between Traditional & Self Service Check-In To Meet The Competing Requirements Of New Generation Airline Business Models
- Discover The Latest Solutions, Both Technology & Process Related, On Remote Check-In, Baggage Drop Off, Security Checkpoint Screening & E-Borders
- Handle Irregular Operations, Crowd Accumulations And All Unexpected Peaks & Troughs In Demand
- Implement Best Practice Operations Management To Handle National & International Regulation, Including E Borders

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| Back due to high demand from Heads of Passenger Operations from the world's airlines . . More |

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SPEAKERS INCLUDE:
Thomas Penner, Vice President Terminal and Passenger Services, Munich, Germany
Andrea Baroni, Head of Operations, Zurich, Switzerland
David Bourgon, Manager, Airport Airline IT Systems, McCarran Airport, Las Vegas, USA
Leonidas Daravelis, Manager, Acting Head of Information Technology and Telecommunications Business Unit, Athens Airport
Alan Medlock, Service Delivery Director, London City Airport, UK
Iain Fernie, Director, Aviation Security, Air Canada
Simon Preece, Head of Retail and Concessions, Bristol International Airport, UK
Laurent Petitmangin, Marketing and Ground Services Director, Air France
Thomas Ross, VP Legal Affairs and Security, Munich, Germany
James Bertram, Director of Public Safety, Toronto Pearson Airport - Greater Toronto Airports Authority
Airport Deputy
Operations Director, Lisbon
Tom Lewis, Senior Vice President Airport Operations, Dnata (Dubai)
Michael Hupe, Airport Managing Director, Dresden
Mike Restovich, DHS Attache to UK, Department of Homeland Security
Mark Lyons, Strategic Development Manager – e-Borders Programme, Border and Immigration Agency
Lee Gainsbury, Head of Ground Services, bmibaby
Parker McClellan, Senior Airports Director, Orlando International Airport
Dr. Jan-Wilhelm Breithaupt, Director for Global Passenger Processes and Services, Lufthansa
Bjørn Erik Barman-Jenssen, Director Station & In-flight Services, Norwegian Air Shuttle
Johan Godin, Managing Director and Founder, AviaVox BV
Rowan Fogarty, Director of Safety, Security & Operational Compliance, Dublin Airport
Patric Marshall, Sales and Marketing Director EMEA, World-Check
Rudolf Lipold, Executive Vice President Operations & Technical Services, Salzburg Airport, Wolfgang A. Mozart
Paul Bloch, Joint Managing Director, Transport & Logistics Consultancy (T&L)
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